Terms and Conditions

Credit Information

Credit is subject to age and status and is available to UK residents with a bank account in the UK aged 18 and over who have not been declared bankrupt of had CCJ or an IVA within the last 6 years. Applications are subject to affordability, application, status and lending criteria. Vendigo’s lenders will do a credit assessment of your circumstances when you apply.

Green Yorkshire Ltd provide finance via this website and is registered in England and Wales No 08430523 – VAT Number – GB178937935. Trading address is Unit 8, headway Business Park, Denby Dale road, Wakefield, WF2 7AZ. Green Yorkshire acts as a credit broker (not as a lender) and offers credit products through Vendigo from a panel of lenders. Green Yorkshire is authorised and regulated by the Financial Conduct Authority (reference number 718973). Boiler Central may receive a commission on purchases through this site from Green Yorkshire Ltd.

Terms and conditions 

By ordering a boiler on this website, www.boilercentral.com, you will be entering into a legally binding contract with (Green Yorkshire Ltd) for the supply of the goods and the services detailed on that Order (the Goods and Services). Goods and services are supplied by Green Yorkshire Ltd Subject to the following terms and conditions and it is important that you read these before signing so that you understand your rights and obligations. 

  1. Confirmation Of Goods And Services/Price And Payment

      1.1 Confirmation of goods, services and price: Occasionally it may be necessary for Green Yorkshire Ltd to carry out a survey of your home after you have signed the order form in order to confirm that it is possible to supply the Goods and Services at your home. If as a result of that survey: (a) it becomes apparent that it would be unsafe or otherwise unadvisable to supply the Goods and Services at your home then Green Yorkshire Ltd may cancel this contract without liability but if it does so, Green Yorkshire Ltd will refund to you any deposit or other amount paid by you in advance; or (b) Green Yorkshire Ltd needs to make any variation to the Goods and Services  the Goods or the and price Services payable or the by you price then payable those by changes you then will those be subject changes to will your be written subject to doe yo agreement and if agreement you do not wish and if to you accept do not the wish changes to accept proposed the changes by Green proposed Yorkshire by Ltd Green then Yorkshire you may Ltd cancel then this you contract may cancel and if this you contract do so, Green and if Yorkshire you do so, Ltd Green will Yorkshire refund to Ltd you will any refund deposit to or you other any depos Gree amount paid by you amount in advance.

1.2 Specification of Goods and services: All Goods supplied will correspond with any Specification provided by Green Yorkshire Ltd and be of satisfactory quality and fit for purpose. All services will be performed by Green Yorkshire Ltd using all reasonable skill, care and diligence. Green Yorkshire Ltd may after the date of this contract make reasonable changes to the specification of any Goods or Services where that is required to ensure compliance with any applicable law or code of practice and/or where those changes do not result in any reduction to the standard, quality or performance of the Goods or services in question or otherwise place you at any disadvantage.

1.3 Deposit: Green Yorkshire Ltd will not be obliged to deliver any goods or perform any service until you have paid any deposit detailed on the order form.You must pay any such deposit to Green Yorkshire Ltd at the time of signing the order form and if you fail to pay any deposit within 30 days of the date you sign the Order Form then Green Yorkshire Ltd may cancel this contract without liability to you. 

1.4 Payment: The balance of the price will become payable by you immediately upon Green Yorkshire Ltd having delivered the Goods and completed the service in accordance with this contract and you must not reasonably withhold or delay providing confirmation that the Goods and Services have been delivered and performed to your reasonable satisfaction.

1.5 Credit Agreement: If you have entered into a credit agreement with a finance provider Green Yorkshire Ltd has introduced you to, you will need to enter into separate agreement with that provider (and the funds will be paid direct to Green Yorkshire Ltd). If you later decide to withdraw from that credit agreement under the consumer credit act 1974, you will still be responsible for paying (and must pay in accordance with the terms of this contract) the outstanding balance of the price payable by you to Green Yorkshire Ltd under this contract. 

1.6 Ownership of goods: All Goods supplied remain the property of Green Yorkshire Ltd until paid for by you in full although this retention of ownership will not affect any claim which Green Yorkshire Ltd may have against you for the payments of any overdue amount. 

1.7 Late Payments: if you fail to pay any amount owed to Green Yorkshire Ltd under this contract on-time then Green Yorkshire Ltd may suspend without liability further deliveries of any goods and/or performance of any service (including warranty repairs) until you have paid all overdue amounts. In addition, Green Yorkshire Ltd may claim interest on any late payment calculated on a daily basis at 2% above the base lending rate of Lloyds bank Plc from time to time in force. 

1.8 VAT: Green Yorkshire Ltd shall be entitled to adjust the price payable by you to reflect any subsequent changes to the rate of VAT. 

2 Utility supplies And Gas Safety

2.1 Utility supplies: you are responsible for ensuring at your own cost that your home has a safe electricity and natural gas supply connection and associates meters prior to Green Yorkshire Ltd commencing work (Excluding gas in the case of oil fired boilers where you are instead responsible for ensuring a connection to a suitable oil tank). Unless specifically provided for on the Order form, arranging such supply connection and meters do not for part of the service which Green Yorkshire Ltd are to perform. 

2.2 Gas Safety: As part of it’s legal duty as a Gas Safe registered engineer Green Yorkshire Ltd is only able to connect appliances such as your new boiler to gas supplies which are safe. On the first day of installing your new boiler Green Yorkshire Ltd will carry out a gas soundness test to confirm whether your gas supply is safe. Should any leak or other defect with you gas supply be identified as a result of that test then Green Yorkshire Ltd will be required to condem ypur gas supply and will not be able to commence work until your gas supply is made safe. Any such work required to make your gas supply safe is not included in the price of this contract although can be undertaken by Green Yorkshire Ltd subject to the payment of an additional amount by you which will be agreed with you in advance. Cancel this contract without liability but if it does so Green Yorkshire Ltd will refund you any deposit or other amount paid by you in advance. 

3 Delivery Dates

3.1 Delivery Dates: Any dates for delivery/performance of the good and services are estimates and whilst Green Yorkshire Ltd will always try to meet those dates it will not be liable for any minor delays or failures. In particular, Green Yorkshire Ltd will not be liable for any delays caused by circumstances beyond its reasonable control (such as adverse weather conditions, staff illness or general market shortage of particular good or parts, particularly in the case of spare parts for older/obsolete boilers).

3.2 Termination due to delay: You have the right to terminate this contract without reason and at no cost at any-time before actual delivery of goods to your home and during limited period following delivery – the notice of cancellation rights attached to these terms and conditions sets out full details of these rights and how you can exercise them. In addition, if Green Yorkshire Ltd fail to deliver the goods and complete the service by any dates agreed with you then, provided that the delay is not a direct result of any breach by you of any of your obligations under this contract (such as failing to allow Green Yorkshire Ltd access to your home) and/or due to circumstances beyond Green Yorkshire Ltd responsible control, you may request in writing that Green Yorkshire Ltd complete all deliveries and services within a further reasonable time-period. If Green Yorkshire Ltd then fail to complete all deliveries and services within the reasonable time-period specified by you, you will then have the option to terminate this contract due to Green Yorkshire Ltd breach. 

4 Access to your home and liability for damage

4.1 Access to your home: You must provide Green Yorkshire Ltd with free access to your home to enable it to deliver the Goods and carry out the Services. You must also provide Green Yorkshire Ltd with free access to water, electricity and gas for such purposes. You must ensure that you have secured in advance any necessary licences, permits or authorisations required to enable Green Yorkshire Ltd to deliver the Goods and carry out the services at your home (such as any listings building consents, if applicable). 

4.2 Damage to goods: Once any goods have been delivered to your home you will become liable for any loss or damage to those Goods unless such loss was caused by Green Yorkshire Ltd itself or as a result of you carrying out a reasonable and careful inspection of those Goods to confirm that they comply with the requirements of this contract. 

4.3 Working hours: Green Yorkshire Ltd will usually carry out work at your home during its usual working hours Monday to Fridays however, occasionally Green Yorkshire Ltd may decide at its own expense to work outside of these days/hours to enable it to complete work as soon as possible and/or to minimise any delay and you agree to grant access to your home outside of these days/hours if requested by Green Yorkshire Ltd. if you request that Green Yorkshire ltd carry out work outside of these days/hours other than in order to allow Green Yorkshire ltd to remedy any breach of this contract (for example, if you ask Green Yorkshire Ltd to fit your new boiler on a saturday as that is the most convenient day for you) then green Yorkshire Ltd agreement to do so will be subject to you first agreeing to pay Green Yorkshire Ltd additional charges for working outside of these days/hours which charges will be advised to you in advance. 

4.4 Suspension of work: If Green Yorkshire Ltd suspend or delay the delivery of any Goods and/or the performance of any services at your request or as a direct result of any breach by you of your obligations under this contract (for example, if you have failed to arrange a gas and electricity supply to you home before Green Yorkshire Ltd commence work) then in addition to the original price payable by you, Green Yorkshire Ltd reserve the right to charge you a reasonable additional amount to cover any unavoidable costs, expenses and/or losses incurred by Green Yorkshire Ltd as a direct result of its suspension or delay in those circumstances. 

4.5 Damage to your Home: Whilst Green Yorkshire Ltd accepts liability for any reasonable foreseeable damage caused to your home as a direct result of its breach of this contract, you accept that some level of minor/cosmetic damage may be caused in order to perform the service (such as damage to plasterwork, paintwork, decorations, flooring, wall covering etc.) and that Green Yorkshire Ltd will not be responsible to you for making good such damage. In particular, in no circumstances will Green Yorkshire Ltd be liable to bury any pipework into floors or walls and cuts or holes made by Green Yorkshire Ltd will be made good but not permanently finished or redecorated; floorboards  will be reinstated or replaced where necessary but special or laminated floors cannot be matched or finished; and any carpets which have been lifted will be re-laid by Green Yorkshire Ltd to the best of its ability but Green Yorkshire Ltd will not be responsible for damage caused to carpets which are glued or nailed down. Unless specifically set out on Order Form, Green Yorkshire Ltd will not be responsible for boxing in any new or existing pipework. Where Green Yorkshire Ltd is responsible for making good any such loss or damage, Green Yorkshire Ltd cannot guarantee to match any bricks, stonework etc. on a like for like basis. No new pelmets/cornice. Replacements of damaged laminate/pergola/real wood floors will not be replaced by Yorkshire Boilers/Green Yorkshire Ltd. 

4.6 liability for structural Defects: Green Yorkshire Ltd will not be liable for any damage to your home which is caused as a direct result of structural defects or weakness at your home unless: (a) that damage is caused as a direct result of a breach by Green Yorkshire Ltd of this contract; and/or (b) the existence of the defect or weakness in question should have been reasonably apparent to Green Yorkshire Ltd upon a reasonable visual inspection of an area in which the services are to be performed prior to Green Yorkshire Ltd commencing work (although for the avoidance of doubt, Green Yorkshire Ltd will not be obliged to carry out a detailed structural survey of the entire of your home nor any inspection of any parts not immediately visible to the naked eye (for example, any pipes buried under floorboards).

4.7 Please note the balance of you contract becomes payable at the point of boiler installation. Any electrical work/upgrade will be completed within 2-3 days free of charge.

4.8 N/A

4.9 Once you, the customer, has signed the satisfaction notice then all liability is removed from Yorkshire Boilers Ltd. For any additional costs, such as remedial works outside of contractual obligations. 

5 Dangerous Material 

5.1 Removal of non-dangerous materials: As Part of the Services Green Yorkshire Ltd will remove any non-dangerous waste items from your home (such as your old boiler) which will become the property of Green Yorkshire Ltd upon removal. However, the service does not include the removal by Green Yorkshire Ltd of any dangerous material from your home (such as asbestos) that it would not be reasonably possible for Green Yorkshire Ltd to have identified when carrying out a reasonable visual inspection of the area of your home where the services are to be performed prior to you signing the Order Form. 

5.2 Removal of Dangerous Material: If any such dangerous material are subsequently found at your home then Green Yorkshire Ltd may agree (at its discretion) to remove those for you for an additional charge agreed with you in advance. If not, you must arrange at your own expense for a specialist contractor to remove those dangerous materials as soon as possible and Green Yorkshire Ltd will be entitled to suspend further works until you have done so and provided it with a “site clearance” certificate which should be provided by you specialist contactor. 

5.3 Delay in removing dangerous materials: If there is any significant delay in you arranging for the removal of any such dangerous material from your home or should you refuse to arrange for removal of those dangerous material then Green Yorkshire Ltd will be entitled to terminate this contract and should it do so, you must pay to Green Yorkshire Ltd a reasonable proportion of the overall price to reflect the Goods and Services which Green Yorkshire Ltd have already provided prior to termination. 

6 Green Yorkshire Ltd Responsibilities to you

6.1 Green Yorkshire Ltd’s responsibility for death or personal injury: Green Yorkshire Ltd accepts full responsibility for any death or personal injury which caused: as a result of its negligence; by any breach of its obligations under this contract; and/or as a result of any other act or omission on the part of Green Yorkshire Ltd and none of the limitations on the liability of Green Yorkshire Ltd set out in this contract will apply to claims for death or personal injury for which Green Yorkshire ltd is responsible.  

6.2 Green Yorkshire Ltd other responsibilities to you: If Green Yorkshire Ltd breaches any of its obligations owed to you then Green Yorkshire Ltd accepts responsibility for any loss or damage which you may suffer as a direct result of its breach and which was reasonably foreseeable on the date on which you signed the order form. Green Yorkshire does not accept any responsibility for loss or damage which is not caused as a direct result of its breach (including liability for any loss of earnings) or which was not reasonably foreseeable on the date which you signed the order form. further , Green Yorkshire Ltd

Does not accept responsibility for any loss or damage to the extent that it is caused as a direct result of you breaching any of your obligations under this contract (for example, if you fail to provide Green Yorkshire Ltd to your home to enable it to perform the service) and/or due to circumstances beyond its reasonable control. 

6.3 Allowing Green Yorkshire Ltd the opportunity to put things right: If you suffer any loss or damage for which Green Yorkshire Ltd is responsible then you must afford Green Yorkshire Ltd a reasonable opportunity to remedy the problem (for example, by allowing Green Yorkshire Ltd access to your home to repair any damage which it is responsible) and you must take reasonable steps to minimise or avoid any loss or damage which you may suffer as a result of Green Yorkshire Ltd breach of this contract. Green Yorkshire Ltd will not be responsible for any loss or damage which you fail to afford it a reasonable opportunity to put right and/or which could have been avoided or minimised by you taking reasonable steps which you failed to take. 

7 Variation To these terms and conditions and assignment

7.1 Variation to these terms and conditions: Other than in the limited circumstances detailed in these terms and conditions where Green Yorkshire Ltd may certain unilateral changes, any variation to these terms and conditions will only be valid if agreed between you and Green Yorkshire Ltd in writing.

7.2 Assignment: Green Yorkshire Ltd may assign or sub-contract or all of its rights and obligations under this contract from time to time but any such assignment will be in circumstances which do not prejudice your rights under this contract.  

8 Warranties

8.1 10 year Gas boiler warranty: All gas boilers supplied by Green Yorkshire Ltd are provided with benefit of a 10 year manufacturer backed parts and labour warranty (excluding timers and controls – see below). This means that subject to the following terms and conditions, should a fault develop with your boiler during the 10 years period its installation, the manufacturer of your boiler will repair the fault free of charge.  

8.2 5 year Oil fired Boiler warranty: All oil fired boilers supplied by Green Yorkshire Ltd provided with the benefit of a 5 year manufacturer backed parts and labour warranty (excluding timers and controls – see below) . This means that subject to the following terms and conditions, should a fault develop with you boiler during the 5 year period following its installation the manufacturer of you boiler will repair that fault free of charge. 

8.3 Timers and Controls: The warranty period for timers and controls are 5 year for worcester Bosch timers and controls supplied with a Worcester Bosch boiler; for all other timers and controls a 2 year warranty period applies. 

8.3b if Yorkshire Boilers Ltd deem your house electrics to be out of date or not looked after is any way, then Yorkshire Boiler will not be liable for any electrical works that cant be done. At no point will Yorkshire Boilers Ltd evr have to rewire a house at our cost. 

8.4 Radiators and towel rails: where any radiators or towel rails are supplied with you new boiler, those are provided with the benefit of a 2 years parts warranty. 

8.5 Notification of warranty claims: You must notify Green Yorkshire Ltd of any warranty claim as soon as reasonably possible after becoming aware of the fault or issue in question, using the contact details set out in the warranty pack provided to you by Green Yorkshire Ltd. 

8.6 Warranty conditional upon annual service at your cost: in order to benefit form the above you must arrange for your boiler to undergo an annual safety inspection and service for each year of the applicable warranty period. The cost of this annual inspection and service is not included in the price of this contract and must be paid for you in addition. Green Yorkshire Ltd can carry out an annual inspections and services for you for an additional charge or you can arrange for another supplier (who must be Gas safe registered) to carry these out for you instead. 

8.7 Your obligation to retain gas inspection records: If you do arrange for another supplier to carry out these inspections and services then you must ensure that your supplier is Gas Safe registered and obtain from that supplier and keep in a safe place documentation to evidence that each annual inspection and service has been carried out. You must produce this documentation if requested to do so by Green Yorkshire Ltd or the manufacturer of your boiler. 

8.8 operation of your boiler: in order to benefit from the above warranty you must also ensure that you operate your boiler at all times in accordance with the manufacturer’s instructions. Where your boiler is a combination boiler you should be aware that if more than one tap or outlet is used simultaneously water flow rates will be reduced – this characteristics of all combination boilers and is not a fault. 

8.9 Exclusions from warranty claims: Neither Green Yorkshire Ltd nor the manufacturer of your boiler, its timer and controls and/or radiators/towel rails (if applicable) will be liable to you, whether under contract or otherwise (and whether to carry out any warranty repairs otherwise), where any fault of problem arises as a result of: (a) any failure by you to comply with your obligations set out above regarding the operation, inspection and servicing of your boiler (or should you be unable to produce evidence that your boiler has undergone an annual service and inspection) and/or you failing to notify Green Yorkshire Ltd of any warranty claim as soon as reasonably possible; (b) any deliberate damage or vandalism; (c)damage caused by circumstances outside of the control of Green Yorkshire Ltd (for example, due to structural problems at your home); (d) any damage caused by a third party carrying out work on your boiler and/or radiators/towels rails (if applicable); and/or (e) any variation in the water flow rate to your home (as such rates can fluctuate dependent on the time of the day and the age and condition of the water supply to your home). further , the replacement of any lamps or bulbs fitted to your boiler are also excused from this warranty as is any replacement or repair of timers and controls after the expiry of the warranty period for those detailed in paragraph 8.3.

8.10 Existing Exclusion System: The above warranty applies only to your new boiler, its timer and controls and/or radiators/towel rails (if applicable) and does not extend to cover your existing wider central heating and plumbing system (any components not supplied by Green Yorkshire Ltd such as existing radiators, pipe-work, showers, taps etc.) to the drains in your home. Whilst Green Yorkshire Ltd will endeavour to advise you of any potential problems or issues with you existing system which are obvious on a visual inspection of the easily accessible parts of that system prior to commencing work, Grene Yorkshire Ltd will not be obliged to carry out a detailed inspection of all of that system (for example, of any pipes buried under floorboards) and all installations are carried out by Green Yorkshire Ltd on the assumption that your existing system is and will be maintained by you in a satisfactory condition. Unless directly caused by a breach by Green Yorkshire Ltd of this contract, Green Yorkshire Ltd will not be responsible for repairing any faults or issues which may develop in the future with you existing system and/or drains and/or for any loss or damage which may be caused by your existing system and/or drains. 

8.11 Shower connections: in particular, you should be aware that due to the wide variety of showers installed in UK homes, it is not possible to guarantee that you new boiler will be compatible with you existing shower and whilst Green Yorkshire Ltd will endeavour to assess whether this is a risk prior to installing your new boiler, Green Yorkshire Ltd will not be liable if you existing shower is not compatible with your new boiler. 

9 Termination of this contract

9.1 Unless terminated earlier in accordance with its provisions, this contract will automatically terminate on the last day of the applicable warranty period. Any termination of this contract will not affect any claims, causes of action or liability which may have arisen before the date of termination. 

Cancellation rights your rights to cancel

You have the right to cancel this contract within 14 days without giving any reason; this cancellation period will expire 14 days after the date on which Green Yorkshire Ltd have delivered the goods to your home. To exercise this right you must make/send and clear statement to Green Yorkshire Ltd within this 14 day period that you wish to cancel – to meet the deadline it is sufficient for you to make/send your statement of cancellation within this 14 day period. You may use the form below to exercise your right to cancel but use of form is not obligatory, even if you do not wish to use this cancellation form please ensure that any statement of cancellation are made/sent by you to Green Yorkshire Ltd using the contract details set out on that form. 

Provisions of goods and services during the cancellation period

If you have requested in writing (or by any other durable medium) that Green Yorkshire Ltd commence the provision of services at your home before the expiry of this 14 day cancellation period then you will still have the option to cancel however, in those circumstances you will be required to pay a proportionate amount of the payable to Green Yorkshire Ltd under this contract for the work which it has already undertaken before you cancellation and for any goods which Green Yorkshire Ltd have already installed. You will lose the right to cancel should dGreen Yorkshire Ltd complete the provision of all serviced within this 14 day period or if and to the extent that you have requested that Green Yorkshire Ltd perform services within this 14 day period in order to carry out urgent maintenance or repairs at your home. 

Effect of cancellation 

If you cancel this contact in accordance with your right above then Green Yorkshire Ltd will collect at its own expense amy Goods which have already been delivered to your home and reimburse you without delay for any payments which you have already made to Green Yorkshire Boilers under this contact. However, Green Yorkshire ltd may deduct from this reimbursement (i) a reasonable amount for any loss or damage caused to the goods whilst at your hoem provided that such loss or damage was not caused by green Yorkshire Ltd or as a result of you carrying out a reasonable inspection of those Goods to confirm they were as ordered; and/or (ii) any payment which Green Yorkshire Ltd may be entitled to as referred to above for the service performed at you request during the 14 day cancellation period. If you have not yet made any payment to Green Yorkshire Ltd prior to your cancellation then Green Yorkshire Ltd will have the right to recover payment of either of these amounts from you.