HomeServe Boiler Cover and Heating Breakdown Insurance Review 2024

James Elston
Written by James Elston
Updated on 1st February 2024
Posted on 1st January 2024
Topic: Boiler Advice
HomeServe Boiler Cover Guide 2023

Introduction to HomeServe Boiler Cover

A reliable and efficient boiler is essential for keeping our homes warm and providing hot water. However, gas boilers are complex appliances that require regular maintenance to ensure they operate at their best.

homeserve cover review

This is where HomeServe Boiler Cover comes into play.

HomeServe is a leading provider of gas boiler and central heating cover in the UK, offering comprehensive protection and peace of mind for homeowners.

Here at Boiler Central we like to ensure our customers get a broad range of ideas about the deep dark world of boiler cover and how it can be the shining light to save the day.

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Who are HomeServe?

HomeServe is a company that helps make sure your home is safe and comfortable. One of the things they do is help with things like boilers, which are used for heating and hot water.

A gas boiler is like a wonderful special machine that is heated with natural gas to make hot water for your showers and taps as and when you need it. It’s an important part of a system called gas central heating, which keeps your whole home’s heating warm when it’s cold outside.

Now, sometimes, there can be problems with the boiler or the gas supply pipe that brings the gas to your boiler. That’s where HomeServe comes in. They have a nationwide network of experts who can fix these issues and make sure everything is working properly.

HomeServe can also help with something called a boiler service. It’s like a check-up for your boiler. They send someone to your house to make sure the boiler is working safely and efficiently. It’s important to have this done regularly to keep your home warm and your hot water supply running smoothly.

So, to sum it up, HomeServe is a company that helps keep your home warm and safe. They fix problems with boilers and gas appliances, make sure the hot water supply is working, and have experts all over the country who can help you out.

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Understanding the Importance of a Boiler Service

Regular boiler servicing and looking after your gas central heating system is important for maintaining its efficiency, reliability, and safety. A well-maintained boiler not only performs optimally but also helps reduce energy consumption and lower utility bills so everyone is a winner for a small cost.

Additionally, a boiler service can identify potential issues before they escalate into major breakdowns, saving you from unexpected expenses and inconveniences.

Benefits of HomeServe Boiler Cover

HomeServe Boiler Cover offers a wide range of benefits that go beyond standard boiler service. With HomeServe, you get round-the-clock support, ensuring help is just a phone call away.

Their boiler cover includes repairs, parts, and labour costs, providing comprehensive protection against unexpected breakdowns. Moreover, HomeServe’s team of Gas Safe registered engineers ensures that your boiler is in safe hands.

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Types of HomeServe Cover Plans

HomeServe offers a range of cover plans for boiler and heating breakdown insurance. Here are the different options available:

Gas Boiler Cover

Price: £11.50 a month

Excess Fee: £60

Covers your gas boiler and gas supply pipe

Gas Boiler and Central Heating Cover

Price: £13.50 a month

Covers your gas boiler, gas supply pipe, and gas central heating system

Heating and Plumbing Cover

Price: £14.50 a month

Excess Fee: £60

Covers your gas boiler, gas supply pipe, gas central heating system, plumbing and drainage problems, and water supply pipe

Heating, Plumbing, and Electrics Cover

Price: £16 a month

Excess Fee: £60

Covers your gas boiler, gas supply pipe, gas central heating system, plumbing and drainage problems, water supply pipe, and home’s electrics

Heating, Plumbing, and Electrics Plus Cover:

Price: £18 a month

Excess Fee: £60

Covers your gas boiler, gas supply pipe, gas central heating system, plumbing and drainage problems, water supply pipe, home’s electrics, security and roofing issues, and pest infestations
Each of these plans includes a FREE boiler service in the first year, worth £96.

Read more about central heating cover here and why it is important

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The boiler service includes an inspection by a HomeServe approved Gas Safe engineer and advice on using your heating efficiently. It’s worth noting that all plans are available without a boiler service if preferred.

Alternatives To HomeServe Boiler Cover

While HomeServe Boiler Cover does offer a range of benefits, it’s important to consider the advantages of Boiler Central’s boiler cover as well. Boiler Central provides excellent coverage and a comprehensive package tailored to meet your needs.

Firstly, Boiler Central’s cover includes not only repairs, parts, and labor costs but also an annual boiler service as standard. This regular maintenance helps to ensure your boiler operates efficiently and minimises the risk of breakdowns, saving you money in the long run.

Secondly, Boiler Central offers a 24/7 helpline for emergencies, providing you with peace of mind knowing that assistance and a gas boiler service is readily available at any time. Their team of highly skilled engineers, who are also Gas Safe registered, guarantee professional and safe handling of any boiler issues that may arise.

Additionally, Boiler Central have a more affordable plan then those who don’t want to be pay an excess or deposit fee – they have the option ton pay £0 or £60, but HomeServe start from £60 or even £100!

Lastly, you can relax knowing Boiler Central provides transparent pricing with no hidden charges. They offer fixed-price plans, allowing you to budget effectively without any surprises. Unlike a HomeServe membership you only pay for what you need.

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Key Features of HomeServe Boiler Cover

HomeServe Boiler Cover is known for its exceptional features, making it a popular choice among homeowners. Some key features include:

  • 24/7 Emergency Helpline – HomeServe provides a dedicated helpline that operates round the clock, ensuring assistance is available whenever you need it.
  • Gas Safe Registered Engineers – HomeServe’s network of engineers is fully qualified and registered with Gas Safe, guaranteeing expertise and adherence to safety standards.
  • Annual Boiler Service -HomeServe includes an annual boiler service in their cover, ensuring that your boiler is inspected, cleaned, and maintained regularly. Once your boiler service is completed you can enjoy the peace of mind.
  • Boiler Repairs – In the event of a breakdown, HomeServe covers the cost of most repairs, including parts and labor, helping you avoid unexpected expenses.
  • Parts and Labour Included – HomeServe’s cover includes the cost of both parts and labor, providing peace of mind and financial protection.

Choosing the Right Level of Cover

When selecting a HomeServe Boiler Cover, it’s essential to choose the right level of cover based on your specific requirements. Consider the following factors:

  • Assessing Your Boiler’s Age and Condition – Older boilers or those in poor condition may benefit from more comprehensive cover to safeguard against potential breakdowns.
  • Considering the Central Heating System – If you have a complex central heating system, you might want to opt for higher-level cover to protect all components adequately.
  • Evaluating Your Budget – Assess your budget and choose a level of cover that offers the best value for money while meeting your needs.
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How to Get HomeServe Boiler Cover

Getting HomeServe Boiler Cover is a straightforward process. You can apply online by visiting their website and filling out the necessary details. Alternatively, you can call HomeServe’s customer support, where their team will guide you through the application process and help you choose the right gas boiler cover made for your boiler.

Understanding Boiler Breakdowns

Despite regular servicing, boiler breakdowns can still occur. It’s important to be prepared and know how to handle such situations.

Common Boiler Problems

Boiler breakdowns can be caused by various factors, such as a faulty thermostat, a malfunctioning pump, a leaking gas supply pipe, or a damaged heat exchanger. Identifying these common problems helps determine the required repairs.

Importance of Immediate Action

When a boiler breaks down, it’s always best to act promptly. Ignoring the issue can lead to further damage and inconvenience. HomeServe understands the urgency and provides rapid response to ensure your heating system is up and running again quickly.

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Additional Benefits of HomeServe Boiler Cover

Apart from boiler cover, HomeServe offers additional coverage options to provide comprehensive protection for your home:

Plumbing and Drainage Cover

HomeServe’s cover extends to plumbing and drainage systems, protecting you from unexpected issues and costly repairs.

Electrics Cover

HomeServe’s electrics cover safeguards against electrical faults and breakdowns, offering peace of mind and ensuring your home’s safety.

Frequently Asked Questions (FAQs)

What’s the difference between a Boiler Health Check and a Boiler Service?

A Boiler Health Check is a thorough examination by an engineer to ensure your boiler is safe and efficient. It looks at components and checks for potential problems before trouble arises. It’s a one-time inspection for safety and performance.

A Boiler Service is a yearly maintenance procedure where an engineer cleans, adjusts, and tests your boiler. It keeps it running well, prevents breakdowns, and saves energy.

What does boiler cover include?

Boiler cover typically includes repairs, parts, labor costs, and the cost of an annual boiler service, depending on the chosen level of cover.

Is boiler cover worth it?

Boiler cover offers financial protection against an unexpected boiler breakdown and ensures regular servicing, making it a valuable investment for homeowners.

Are there any exclusions to the cover?

Exclusions may vary depending on the chosen cover level, but certain pre-existing conditions or issues caused by negligence might not be covered.

Can I transfer my cover to a new property?

HomeServe allows cover transfer to a new property, subject to their terms and conditions.

How do I make a claim with HomeServe?

To make a claim, you can contact HomeServe’s 24/7 helpline, and their dedicated team will guide you through the process.

In conclusion, while HomeServe Boiler Cover offers some valuable benefits, Boiler Central’s boiler cover goes the extra mile by including an annual boiler service, providing 24/7 emergency support, offering flexible appointment slots, and ensuring transparent pricing. These additional features make Boiler Central’s boiler cover a strong contender and a reliable choice for comprehensive boiler protection.

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How do I claim a free boiler service?

To claim a free boiler service:

  1. Research reputable boiler cover providers in your area.
  2. Compare the features, benefits, and prices of different boiler cover plans.
  3. Choose a plan that includes a free annual boiler service.
  4. Sign up for the selected plan and complete the registration process.
  5. Schedule your free boiler service with the provider’s qualified engineers.
  6. Be aware of any additional benefits included in your plan, such as boiler replacements or gas supply pipes cover.
  7. Follow the necessary procedures for claiming those benefits if needed.
  8. Read and understand the terms and conditions of your chosen boiler cover plan.
  9. Keep track of when your annual service is due, as some providers may not automatically schedule it for you.

Remember to read the terms and conditions carefully and stay aware of any specific requirements from your chosen provider.


In conclusion, after considering the benefits of both HomeServe Boiler Cover and Boiler Central’s boiler cover, it becomes evident that Boiler Central offers a more comprehensive and advantageous alternative.

Boiler Central’s cover not only includes repairs, parts, and labor costs but also provides an annual boiler service as standard. This regular maintenance helps optimise boiler performance, reducing the risk of boiler breakdown and saves money in the long term.

Furthermore, Boiler Central offers round-the-clock emergency support through their 24/7 helpline, ensuring immediate assistance whenever needed. Their team of Gas Safe registered engineers guarantees professional and safe handling of boiler issues, providing peace of mind to homeowners.

Boiler Central adds to the convenience by offering flexible appointment slots and aiming to send an engineer to your home within 24 hours. This prompt response lowers the chance of any inconvenience caused by a faulty boiler.

Transparency in pricing is another advantage of Boiler Central. They provide fixed-price plans without hidden charges, allowing homeowners to budget effectively and avoid surprises.

While HomeServe Boiler Cover does offer certain benefits, the additional features provided by Boiler Central make it a superior choice for comprehensive boiler protection. Therefore, homeowners should consider Boiler Central as a better alternative for their boiler cover needs.

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Written by
James Elston
James Elston Director Of Boiler Central
Posted on: 1st January 2024
Topic: Boiler Advice

James Elston is our resident boiler replacement and heating expert here at Boiler Central. With over 20 years experience in the boiler installation industry, James ensures that he knows everything there is about our Gas Safe boiler installations, energy saving and home heating solutions. This can be from simply procuring the latest best combi boilers, to reviewing and ensuring that Boiler Central maintains the highest standards across our boiler installation company.

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