Boiler Central Help

James Elston
Written by James Elston
Updated on 16th November 2023
Posted on 15th November 2023
Boiler Central Help

If your boiler has stopped working there are very common problems that you may be able to sort yourself quickly rather than wait for an engineer to arrive for a simple fix.

Check your pressure gauge – You may just need to top up the boiler pressure (Video guides below)

If it is freezing outside – Check to see if the error code relates to a frozen condensate pipe (guides below)

You may also see an error or fault code which you can check our guides, or directly from our common fault guides:

Common quick fixes you can do yourself

here are the most common easy fixes to get your boiler back up and running:

Frozen Condensate Pipe

This can be fixed by defrosting the condensate pipe with warm water. In freezing temperatures the wastewater can freeze. You can also insulate your pipe to stop this from happening again. Here are some guides to help:

How To Thaw Frozen Condensate Pipe


Worcester Bosch

Watch the video from Worcester Bosch for more info


Low Boiler Pressure

As temperatures drop, pressure in your boiler can too. You can top up or repressurise your own boiler yourself by using the filling loop to let more water in. Check the pressure gauge and it should be between 1.5 bar and 2 bar. There is often a green area to identify where the needle should be.


Worcester Bosch (video on link)




Written by
James Elston
James Elston Director Of Boiler Central
Posted on: 15th November 2023

James Elston is our resident boiler replacement and heating expert here at Boiler Central. With over 20 years experience in the boiler installation industry, James ensures that he knows everything there is about our Gas Safe boiler installations, energy saving and home heating solutions. This can be from simply procuring the latest best combi boilers, to reviewing and ensuring that Boiler Central maintains the highest standards across our boiler installation company.

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